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Software Utilities

Please refer to the McLane Library for other software utilities listed within each product section.

Read our Terms of Use and Disclaimer carefully before using all accessed materials from mclanelabs.com.

Gen3 Electronics & McLanePro:
As of July, 2023, Sediment Traps, WTS-LV pumps, PPS and RAS samplers are delivered with new McLane Gen3 electronics.

  • Gen3 electronics use a McLane-built Graphical User Interface (GUI), called McLanePro. McLanePro replaces the serial terminal interface (McLaneTerm) to communicate with the instrument, program a deployment, offload data and other functions.
  • Existing systems (CF2 or TT8) still require McLaneTerm. These systems cannot use McLanePro.
  • Read more about Gen3 electronics.

McLaneTerm:

  • Windows®  7 or higher required.
  • Users may receive a software alert during McLaneTerm installation.  Proceed as usual to bypass this alert and install the program.

Troubleshooting USB to RS-232 Adapter that connects the computer with your McLane instrument:

  • If the Windows PC does not recognize the USB to RS-232 adapter, download the file Windows Driver FTDI USB to RS232 .ZIP.
  • Review the Read Me and Technical Service Bulletin included with the ZIP file.
  • Run the file CDM21228_Setup.exe before plugging in the USB to RS-232 converter on your computer, and a new COM port should appear.
Title Version File Release Date
McLanePro for Windows®  Windows
application/zip iconMcLanePro_1.12.msi

Note: McLanePro documentation included in product-specific user manuals

 02/21/2025
McLanePro for Mac  Linux
application/zip iconMcLanePro_1.12.dmg

Note: McLanePro documentation included in product-specific user manuals

 02/21/2025
McLanePro for Linux  Linux
application/zip iconMcLanePro_1.12.sh

Note: McLanePro documentation included in product-specific user manuals

 02/21/2025
McLaneTerm for Windows®  Windows
application/zip iconSetup_McLaneTerm_2.1.msi
3/27/2024
McLaneTerm for Mac  Mac
application/zip iconSetup_McLaneTerm_2.1.dmg
 3/27/2024
McLaneTerm for Linux  Linux
application/zip iconSetup_McLaneTerm_2.1.sh
3/27/2024
McLaneTerm User Manual  21.D.23
application/x-msdos-program iconMcLaneTerm Manual.Rev.21.D.23.PDF
 4/23/2021
Windows Driver FTDI USB to RS232
application/x-msdos-program iconWindows Driver FTDI USB to RS232.ZIP
5/11/2021

Support

  • Product Documentation
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Telephone Support
+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

CONTACT MCLANE SUPPORT

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE


Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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Fax: +1 508.495.3333
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