News

APL Tests OOI Profiler Enhancements

As part of NSF’s Ocean Observing Initiative, the University of Washington Applied Physics Laboratory (APL), Seattle, WA recently tested Profiler enhancements with McLane Software Engineer Cleo Zani on-site. The team exercised new adaptive profiling commands. Adaptive commands are transmitted between the MMP, an inductive communication and battery charging docking station at
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McLane in Portugal: Vortice Lda.

McLane welcomes our new sales representative in Portugal, Vortice Lda. Founded in 1981, Vortice has extensive experience in oceanography and meteorology. The company is now Portugal's exclusive distributor of McLane products. McLane has sales representatives in the Americas (Canada, Mexico, Brazil, Chile), Asia/Oceana (India, Japan, Korea, China, Indonesia, Vietnam, Australia), and Europe/ME (UK, Ireland, Middle East, Spain, Portugal, France, Russia, and Germany).
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International Guests Train at McLane

Customers from Germany, China and Norway recently completed instrument training at McLane facilities with our 15m test tank. Profiler and sampler training included mechanical, electronic and deployment programming components, and recovery/data offload procedures. If you own a McLane profiler or sampler or are thinking of purchasing from our product line, hands-on product
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New pressure relief valve option

McLane now offers a pressure relief valve (PRV) upgrade to retrofit to all sampler controller housings for $400.00 (including installation by McLane but excluding shipping and insurance costs). The controller end-cap and anodizing must be in suitable condition for PRV retrofits. The anodized aluminum controller housing contains alkaline battery packs (which are not manufactured by
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Telephone Support

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SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

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