News

Five post-deployment best practices for your instrument

Proper post-deployment equipment maintenance extends the life of your instrument and prepares it for your next cruise. Post-deployment care varies by instrument so refer to the instrument user manual, which can be accessed in our Library.  Some universal best practices include the following: Run the data offload option, confirm that the data was recorded, and
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ESP and MMP deployed on Northwest Enhanced Moored Observatory (NEMO)

A McLane ESP and MMP  have been  deployed at near-real time ocean observatory located 13 miles offshore from the town of La Push, Washington within the Olympic Coast National Marine Sanctuary. The mooring site, the Northwest Enhanced Moored Observatory (NEMO), is owned and operated by the University of Washington (UW) and the Northwest Association of Networked
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Six tips for getting the most from McLane instrument training

Well-prepared instrument users have greater success in the field.  Training is included with all McLane instrument purchases.  To get the most of our instrument training, consider these six tips: Budget for training with McLane.  Instrument training at our facilities in Falmouth, Massachusetts is included with a purchase of an instrument. However,  travel, room and board are not.  Budgeting
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McLane Baltic Tour: 2-13 October 2016

McLane will be on the road in Northern Europe in October 2016.  Contact us to schedule a consultation on your instrument needs. Highlights include: INMARTECH: 4-6 October in Bergen, Norway Stockholm, Sweden: 5 October Gothenburg, Sweden: 6-7 October Helsinki, Finland: 7-11 October Sopot and Gdansk, Poland:  11-13 October McLane travels frequently to visit our customers.  For
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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