News

5 Tips for Drop-in Batteries

  RAS and PPS samplers now have drop-in battery holders for user-replaceable “D” cell alkaline batteries. Sediment Traps have drop-in battery holders for “C” cell alkaline batteries. Whichever battery size, consider these best practices for deploying a sampler using alkaline batteries: • Use only high quality brands. McLane includes one set of Duracell™ batteries with a new instrument. •
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Download McLaneTerm for your Sampler or Profiler

Download McLaneTerm to use with your McLane sampler or profiler.  McLaneTerm provides the following: Replaces MotoCross and Crosscut terminal emulation. Ships with new McLane instruments. Operates on both Windows®* and Mac* systems. Works with McLane samplers and profilers that use terminal emulation. Supports firmware updates for all types of McLane controllers. Remote feature allows technical support to see what
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RAS and PPS Perform Vent Sampling at OOI Cable Array

As part of National Science Foundation’s (NSF) Ocean Observatories Initiative (OOI) Regional Cable Array, customized Remote Access Samplers (RAS) and Phytoplankton Samplers (PPS) are installed at the largest volcano off the Washington-Oregon coast (Axial Seamount) to sample hydrothermal vent fluids. The RAS and PPS were modified by Dr. David Butterfield (Univ. of Washington) and engineers at NOAA-PMEL and UW Applied Physics Lab for
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Happy Holidays from McLane

Peace and Joy to you on this Holiday Season!  
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Fax: +1 508.495.3333

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