News

Happy Holidays from McLane

Peace and Joy to you on this Holiday Season!  
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6 Tips to Resolve Instrument Communication Problems

Here are 6 ways to troubleshoot an instrument communication problem: Check for incorrect MotoCross communication settings. Restart MotoCross. Ensure that batteries are not dead, unplugged, or installed incorrectly. Inspect USB adapters and confirm that drivers are installed. Verify that MotoCross is not transmitting control characters. Establish that the electrical connection is functioning. Customer toolkits will
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Rarely Documented Fish are Collected by Sediment Traps in Israel’s First Permanent Mooring Station

McLane sediment traps in Israel’s first permanent Deep Sea Research Station (DeepLev), have been instrumental in collecting an uncommon species of fish. Sediment traps along the station’s cable filled with fish called “sharpchin barracudina” which have rarely been documented in the waters near Israel and whose adult fish have never been reported in scientific literature.
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SEA Students Tour McLane

SEA Education Association (SEA), recently visited McLane for a presentation and tour while in Woods Hole mobilizing for their upcoming cruise. The McLane Large Volume Water Transfer System (WTS-LV) is among the oceanographic samplers students learn to deploy during the SEA Semester. Sea Education Association (SEA) is an internationally recognized leader in undergraduate ocean education. Students and staff attended
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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