News

MMP/ITP Customer Notification

January 9, 2020 – All MMP and ITP customers have been emailed an important notification regarding a serious firmware bug. Download  Technical Support Bulletin-2020-01 for details if you did not receive the email.
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IFCB Awes Young Learners

The Imaging FlowCytobot (IFCB) mesmerized a group of elementary and middle school students recently during a McLane classroom visit and IFCB demo. GM Jon Mogul brought the IFCB to the Bay Farm Montessori Academy in MA where he spoke with students and helped them experience first-hand how the smart underwater microscope captures phytoplankton images from
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McLane Announces New WTS-LV Deep

(Falmouth, MA) – McLane Research Laboratories, Inc. announces a new a 7,000m (23,000ft) deep option for WTS-LV samplers.  The WTS-LV Deep option is available on the Standard, Dual Filter, and High Capacity WTS-LV models, and can also be retrofit to existing WTS-LV systems. “The LV Deep option provides 35% greater depth capacity and has been
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McLane Hosts STEM Week Visitors and More

At McLane, we remain committed to helping organizations inspire the next generation of researchers.  This October, we enjoyed many opportunities for community involvement by hosting Cape Cod Regional STEM education delegates, Sea Education Association (SEA) students, and INMARTECH attendees  at three separate events. Guests enjoyed presentations on our samplers, profilers and flotation, spoke with engineers about career paths, saw our
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Fax: +1 508.495.3333

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