News

McLane named to 2020 MTR Top 100 List

McLane is pleased to announce it has been named to the 2020 Marine Technology Reporter (MTR) Top 100 list. We extend our sincere appreciation to the editors and staff at Marine Technology Reporter for this recognition. MTR is the world’s largest audited circulation magazine to cover the marine technology market. Each year the magazine evaluates and ranks marine technology
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Deployed Prawler Exceeds 100,000m Milestone

(Falmouth, MA) – The first McLane-manufactured Prawler in the field has surpassed 100,000 meters of profiling and real-time temperature and salinity data transmission. See McLane’s Prawler deployment page for an updated summary of the 80m deployment. Prawler has been inductively transmitting data from its mooring in Shilshole Bay, Puget Sound, Seattle, WA since November 2019. Data
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Alerting our Customers: Beware of Email Scams

(June 11, 2020) We urge McLane customers to be vigilant about scams that are on the rise since the COVID-19 pandemic. A customer has received a fake email from us instructing them to change the bank and account to pay a McLane invoice. This scam used the name of a current McLane employee, a McLane
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McLane’s Phased Re-opening

The week of 22 May, a small portion of McLane staff have returned to our buildings as allowed by Massachusetts’ Phase 1 business re-opening initiative. We’re following Massachusetts’ COVID-19  re-opening protocols, and our buildings have new policies for social distancing, traffic patterns, and hand washing / sanitizing. Phase 1 Overview Unnecessary visits to McLane are
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Fax: +1 508.495.3333

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