News

Alerting our Customers: Beware of Email Scams

(June 11, 2020) We urge McLane customers to be vigilant about scams that are on the rise since the COVID-19 pandemic. A customer has received a fake email from us instructing them to change the bank and account to pay a McLane invoice. This scam used the name of a current McLane employee, a McLane
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McLane’s Phased Re-opening

The week of 22 May, a small portion of McLane staff have returned to our buildings as allowed by Massachusetts’ Phase 1 business re-opening initiative. We’re following Massachusetts’ COVID-19  re-opening protocols, and our buildings have new policies for social distancing, traffic patterns, and hand washing / sanitizing. Phase 1 Overview Unnecessary visits to McLane are
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3 Interactive Resources for Earth Day

Fifty years ago on April 22, 1970, Earth Day was born as 20 million Americans mobilized to promote a new way forward for our planet. Half a century later, Earth Day has become a Global call to action and a chance to take a deeper dive. “There’s nothing wrong with enjoying looking at the surface
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MMPs in OOI Program featured on cover of Sea Technology Magazine

Sea Technology Magazine’s April cover showcases an Ocean Observatories Initiative (OOI) modified MMP docked on the seafloor in a Deep Profiler Deployment. The modified MMP is included in a feature article on inductive power moorings for OOI profilers. The Sea Technology article highlights how the University of Washington and rope maker Phillystran collaborated on mooring
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Telephone Support

+1 508.495.4000

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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