McLane facilities closed due to MA Gov Baker’s order, but Instrument Support Available

McLane facilities closed due to MA Gov Baker’s order, but Instrument Support Available

/ / Published in Events, News, Team McLane

In compliance with Massachusetts Governor Baker’s order of March 23, 2020 regarding COVID-19, McLane facilities will be closed from Tuesday, 24 March at 12 noon until Tuesday, 7 April 2020.

Although our building will be closed, our team remains available via remote work to support our customers. The best way to reach us is to contact us via email.  The appropriate McLane team member will be happy to help you with your queries.

As the situation develops, we will post information on our website. As of 23 March 2020, no McLane employees have had symptoms or have been diagnosed with the illness. All training and travel is canceled until May.

We remain committed to providing you with the excellent service we are known for, and appreciate your patience and forbearance as we navigate these uncertain times.

Thank you for your support.

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If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE

Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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