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Category: ITP

Ice Tethered Profiler

Teledyne Impulse Cables/Connectors on McLane Instruments End of Support

Tuesday, 17 November 2020 by mclane
If your McLane Sampler or Profiler is 8 years old or more, now is a good time to check your connectors and cables. Due to changes in the connector industry, McLane can no longer supply replacements for ANY Teledyne Impulse cables and connectors on our Samplers and Profilers. Teledyne Impulse connectors were commonly used on
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  • Published in ITP, MMP, PPS, Product Update, Profilers, RAS, Samplers, Sediment Trap, WTS-LV
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MMP/ITP Firmware Fix

Thursday, 27 February 2020 by mclane
February 27, 2020 – An MMP/ITP firmware fix has been released for the MMP/ITP RTC Clock Rollover bug. All MMP/ITP customers have been sent the firmware v5.40 link via email. Download MMP/ITP v5.40 Release Note for firmware details, or  contact McLane with questions.
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  • Published in Deployment, ITP, MMP, News, Product Update, Profilers, Software
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McLaneTerm Connects Instruments from Antarctica

Wednesday, 16 October 2019 by mclane
McLaneTerm, the terminal emulation program developed by McLane, recently demonstrated the power of its remote connection tool when McLane instruments in  Antarctica successfully connected with McLane engineers in East Falmouth, MA. The remote connection was established from a McMurdo station Long-Term Ecological Research (MCM LTER)  site during preparation for an upcoming deployment under the ice
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  • Published in Deployment, ITP, PPS, RAS
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Summer Hands-On Learning at McLane

Thursday, 01 August 2019 by mclane
School may be out, but hands-on learning is the summer theme here at McLane. Customers from Alaska, Canada, and Oregon have traveled to our office for the product training included at no charge with their instrument purchase. As customers have prepared for IFCB, RAS, PPS and ITP, deployment success, our summer interns have gained first-hand
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  • Published in ITP, News, PPS, RAS, Team McLane, Training
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Live McLane Instrument Data from 5 Field Projects

Friday, 15 February 2019 by mclane
What does McLane instrument data look like?  How are the instruments used in the field?  Check out our new reference sheet and experience live McLane instrument data from 5 active projects at sea from your smartphone or computer. QR codes provide direct navigation to project web sites where current and real-time data includes: Live Imaging
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  • Published in Deployment, ESP, IFCB, ITP, MMP
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MMP/ITP Customer Notification

Wednesday, 09 January 2019 by mclane
January 9, 2020 – All MMP and ITP customers have been emailed an important notification regarding a serious firmware bug. Download  Technical Support Bulletin-2020-01 for details if you did not receive the email.
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  • Published in Deployment, ITP, MMP, News, Product Update, Profilers, Software
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Download McLaneTerm for your Sampler or Profiler

Wednesday, 21 February 2018 by mclane
Download McLaneTerm to use with your McLane sampler or profiler.  McLaneTerm provides the following: Replaces MotoCross and Crosscut terminal emulation. Ships with new McLane instruments. Operates on both Windows®* and Mac* systems. Works with McLane samplers and profilers that use terminal emulation. Supports firmware updates for all types of McLane controllers. Remote feature allows technical support to see what
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  • Published in ITP, MMP, PPS, Profilers, RAS, RAS-100, RAS-500, Samplers, Sediment Trap, Software, WSD, WTS-LV
No Comments

6 Tips to Resolve Instrument Communication Problems

Thursday, 07 December 2017 by mclane
Here are 6 ways to troubleshoot an instrument communication problem: Check for incorrect MotoCross communication settings. Restart MotoCross. Ensure that batteries are not dead, unplugged, or installed incorrectly. Inspect USB adapters and confirm that drivers are installed. Verify that MotoCross is not transmitting control characters. Establish that the electrical connection is functioning. Customer toolkits will
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  • Published in ITP, MMP, PPS, RAS, RAS-100, RAS-500, Samplers, Sediment Trap, WTS-LV
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Profilers in Joint Ocean Ice Expedition

Wednesday, 29 March 2017 by mclane
During the dropping temperatures of the Arctic autumn, the Beaufort Gyre Observing System (BGOS) & Joint Ocean Ice Study (JOIS) science teams cruise aboard the Canadian ice breaker CCGS Louis St. Laurent, to recover and deploy buoys. McLane Moored Profilers (MMPs) and Ice Tethered Profilers (ITPs) are among the instrumentation on this annual mission. BGOS moorings
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  • Published in ITP, MMP, Profilers
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7 best practices for a smooth profiler cruise

Friday, 04 November 2016 by mclane
Well before your busy profiler deployment, help ensure your cruise goes smoothly by preparing your team and instrument by following these seven best practices. Schedule training. Instrument training at McLane’s facilities is included with purchase. Refresher courses for older instruments can be arranged at our daily rate. Consider training your whole field team as McLane can accommodate small
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  • Published in ITP, MMP, Tips, Training
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eDNA Samplers

  • eDNA Selected References
  • Particle and Phytoplankton Sampler
  • Remote Access Sampler
  • RoCSI eDNA Sampler
  • SuPR Sampler

SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call +1.508.495.4000 or email us to set up a Skype call (McLane_Research) any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT), see our Support page.

CONTACT MCLANE SUPPORT

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to McLane, call +1 508 495 4000 or email us to set up a Skype call at McLane_Research any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT).

Please see our Support page for technical assistance.

CONTACT McLANE


Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Skype: Mclane_research

Fax: +1 508.495.3333

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GET IN TOUCH

Tel: +1 508.495.4000
Fax: +1 508.495.3333
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